Where should you look to make the most immediate improvement in denials? Industry veteran Ted Syverson offers this advice.
What quick tips would you suggest for denials teams to see the most benefit from efforts?
Ted Syverson: “Make sure that you are engaging payer representatives consistently about denials. It's vital to work through them in partnership. Also, make sure that (documentation, coding, payer process, and analytics) training is going on for the staff, so they can address the spectrum of revenue cycle denials that exist.”